Home care in Vancouver

Care in Vancouver usually starts at one of two big hospitals: Vancouver General on West 10th Avenue or St. Paul's on Burrard Street. St. Paul's is moving to a new building on Station Street, expected to open in 2027, so check which campus your family member is at before discharge day. Homes vary a lot across the city. In the West End and downtown, most people live in apartment towers and street parking is scarce, so we plan around building access and transit. On the west side, in places like Kerrisdale and Dunbar, more seniors live in older houses with steps at the front door and the only full bathroom upstairs. Both can work well with the right plan.

Companionship to 24/7 live-in care, from a small, consistent team. Free in-home assessment: call 604-374-1927, 7am to 9pm, seven days a week.

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A caregiver's hands gently holding an older person's hand

What to know about care in Vancouver

Vancouver Coastal Health runs home health out of community health centres across the city, including Three Bridges on Hornby Street, Raven Song on Ontario Street, Pacific Spirit on West 43rd Avenue, Evergreen on Crowley Drive and South on Knight Street. New clients start with the access line at 604-263-7377.
Better at Home in Vancouver is run by neighbourhood houses, each covering its own area. Kitsilano Neighbourhood House covers west of Granville and north of King Edward; South Vancouver Neighbourhood House covers the south. Both offer low-cost help with groceries, housekeeping and rides.
Street parking in the West End is mostly resident permit only, with very little visitor parking. Tell us where a caregiver can park, or whether SkyTrain or the bus is the easier way in.

Care available in Vancouver

How do I get subsidized home support in Vancouver?

Vancouver is in the Vancouver Coastal Health region, which provides subsidized home support after an assessment, at a daily rate based on income. To ask for an assessment, call Vancouver Coastal Health's Vancouver home and community care line at 604-263-7377. Private care needs no assessment and can sit on top of public visits.

Coming home from Vancouver General Hospital?

For discharges from Vancouver General Hospital and St. Paul's Hospital, our hospital-to-home service plans the day and covers the first weeks of recovery.

Where can seniors in Vancouver stay social?

A companion caregiver can come along to 411 Seniors Centre for a class, a meal or time with friends.

Questions about care in Vancouver

My dad is at VGH. Can you help on the day he comes home?

Yes. Our hospital-to-home service covers the ride home from Vancouver General and getting the house ready before he arrives, then personal care and daily help for the first weeks. Call us as soon as the care team gives you a likely discharge date, even if it moves.

What if my parent lives in a downtown tower?

That is common in Vancouver, and it can make care easier: everything on one floor, an elevator, and shops close by. At the assessment we ask about buzzer codes, parking and the elevator, and we talk through what happens if the elevator is out of service.